Service Delivery Coordinator

Job Description

Service Delivery Coordinator (Tubular Services)Are you passionate about building relationships and ensuring customer success?Do you like working in collaborative teams and solving technical problems?Join our world class Oilfield Services TeamWe are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our Tubular Services product line is a vital player in this oil & gas industry.Partner with the bestAs a Service Delivery Coordinator, you will ensure that we maximize short and long-term revenue. Youll oversee the on-time delivery, contract adherence and payment for our customers. In this dynamic role, youll coordinate job activities across organizational boundaries, ensuring delivery to our customers.As a Service Delivery Coordinator, you will be responsible for:?Acting as primary point of contact and trusted advisor to customers to build relationships and customer satisfaction?Forecasting and scheduling to maximize effective and efficient use of people and resources?Leading, developing and providing a project resources team to execute strategies for the management of customer projects?Building successful long term customer relationships that lead to high levels of customer satisfaction and contract growth? Applying Health, Safety and Environment (HS&E) standards and procedures in all situations to ensure compliance is maintained? Supervise everyday working of operating process and increase efficiency of workers for various growth-oriented programs.?Maintain and provide efficient backup and ensure achievement of all internal and external needs.?Provide training to workers and provide upgrade to various technical skills.?Analyze and identify all performance related issues and ensure appropriate steps to prevent loss.?Administer all indoor performance in department through efficient coaching and monitoring.?Prepare and maintain employee attendance records and provide feedbacks to employees on same.?Develop plans and supervise various meetings and participate in various growth based campaigns.?Analyze and ensure better result to fulfill all business requirements.?Prepare regular reports, perform audit on various operations and evaluate processes as per business requirements.?Prepare project updates within required timeframe and delegate individual tasks to all employees.?Provide support and join improvement-based methods.?Analyze all opportunities and recommend ways to improve efficiency and reduce costs.?Supervise effective compilation and collection of information and data to enhance growth.?Monitor all administrative functions as per requirement.?Ensure compliance with applicable laws and company policiesFuel your passionTo be successful in this role you will:? Have minimum 5 years? supervisory field experience in Tubular Services? Have prior experience coordinating field operations.?Be an experienced problem solver, with a methodical approach to solving complex customer issues.?Demonstrate good communication skills and the ability to work well in a team.?Have ability to work at drill site locations and remote sites.Work in a way that works for youWe recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone.?The role operates on a working shift pattern.Working with usOur people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.Working for youOur inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:?Contemporary work-life balance policies and wellbeing activities.?Comprehensive private medical care options.?Safety net of life insurance and disability programs.?Tailored financial programs.?Additional elected or voluntary benefits.About UsWith operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we are committed to achieving net-zero carbon emissions by 2050 and we are always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.Join UsAre you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

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