Responsible for Corporate andTravel AgentRoom Salesfor the hotel.
Clear understanding of the hotels business strategies thensetgoals and determine action plans to meet those goals.
Update action plans and financial objectives quarterly.
Identify new markets and business opportunities and increase sales.
Represent Hotel in various events and exhibitions.
Implements all sales action plans related to my market areas as outlined in themarketing plan.
Conducts daily sales calls and arranges site inspection trips to hotels bycorporate clients.
Able to provide quick and timely responses, immediate communication to the properties, and develop professional long-term business relationships.
Able to handle social media accounts and campaigns and online booking sites.
Provide the highest quality of service to the customer at all times.
Participates in sales calls with members of the sales team to acquire new business and/or close on business.
Executes and supports the operational aspects of business booked (e.g.generating proposal,Corporate Rate Application letter,writing contract, customer correspondence).
Able to support the hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
Targeting key account potential for the company.
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.
Develops relationships within the community to strengthen and expand the customer base for sales opportunities.
Manages and develops relationships with key internal and external stakeholders.
Acquiring and developing new business accounts and preparing sales proposals for clients.