Risk Management Practice - Segment Leader - SVP

Job Description

Risk Management Practice - Segment Leader - SVPOpened Recently Location Al Faisaliah Center, Al Olaya, Riyadh 12212, Saudi Arabia Category Legal, Compliance & Risk Job Id R_158305 JOB DESCRIPTION Role & ResponsibilityStrategic* Accountable for setting country RMP strategy, budget, targets, organizational design and governance* Overall resource allocation to ensure maximization of client retention and growth* Identification of new Investment for Growth opportunities* Accountable for oversight of practice compliance with BBE / DES / CFP / TCR Ten Golden Rules, adoption and utilization of Knowledge Exchange as well as other policies and procedures* Focal point for external and internal stakeholder engagement* Identification of new product and service opportunities as well as core capabilities for the practice in conjunction with CEO, SRO and BU leaders and others* Puts in place, drives and monitors systematic x-sell opportunity identification mechanism and practices* Partners with other MMC operating entities to deliver the firm and strengthen overall client relationships* Development of Thought Leadership (marketing events / seminars) in conjunction with Marketing leader and others* Maintains industry relationships and monitors the market to maintain competitive knowledge of the industry and to ensure core capabilities are meeting client needsFinancial* Accountable for the practices financial performance in meeting and exceeding financial budgets:+ Retention %+ Lost %+ X-sell target+ NB target* Reporting to CEO on budget and forecast per policies and proceduresOrganizational* Accountable for RMP staffing & HR matters including:+ Ensuring the acquisition and development of the segment critical skills and expertise+ Selection of senior RMP SROs and CEs+ Colleague engagement oversight including:- Target setting- Regular performance Management and Reviews- Ensuring training is provided- Oversight of work activities* Communicates and monitors quality standards to ensure adherence in all aspects of the business* Fosters team engagement and develops the segment team potential and talentOperational* Formation (including setting terms of reference / team composition) and maintenance of the RMP segment table* Responsible for coordination and alignment with all functions that contribute to the growth and profitability of the business and the achievement of business objectives* Ensures all core capabilities underpinning growth and profitability are clearly defined, assessed, monitored and systematically enhanced* Oversees negotiations with the client regarding the pricing of services in critical situations as well as the overall strategy and direction of the relationship* Monitors at risk client accounts for profitability and collaborates with stakeholders and senior management to develop corrective strategies* Being the escalation point for all issues relating to the practice* Facilitation of SRO Forum and accountable for oversight of SRO activity* Oversight of debt recovery* Conducting lost client exit interviews* Accountable for ensuring After Action Reviews are undertaken* Accountable for oversight on maintenance of MF records* Is responsible for all contractual and regulatory compliance within the segment* Responsible for Challenge Review and Strat Planning process* Responsible for the Client Satisfaction review process inclusive of client selectionOther* Maintains an advanced understanding of competitive landscape* SRO responsibilities as identified for specific accounts (role documented under SROs role)* Personal expenses approval of Marsh colleagues* Maintains close relationships with other RMP leaders for knowledge/best practice exchange and enhancement

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