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Restaurant Reservations

1.00 to 10.00 Years   Saudi Arabia   22 Apr, 2022
Kempinski Hotel
1 Jobs Openings
Job LocationSaudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Kempinski Al Othman HotelThe spectacular new five-star Kempinski Al Othman Hotel Al Khobar offers sweeping views over the Al Khobar skyline. A wide range ofrooms and suitesare available, as well as 18 stunning, designer-styledapartmentsthat combine the ultimate in elegance, space and comfort with all the services and amenities of a five-star hotel.Restaurant ReservationsThe incumbent of this position is responsible to materialize the maximum number of restaurant reservations.Key Responsibilities

  • Review daily restaurant reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability.
  • Ensure clients? satisfaction and adherence to Kempinski service standards.
  • Follow internal credit policy.
  • Follow up on lost business and bring information about them to the knowledge of the department superiors.
  • Spot-check restaurant reservations made the previous day and check all VIP restaurant reservations.
  • Test calls LQA / IFH results > 85%.
  • Follow the internal up-sell programme for Reservations department.
  • Perform any other duties as assigned to them by management.
Desired Skills &Qualifications
  • Good communicator
  • Good listening skills
  • Local language excellent oral and written
  • English good oral and written
About KempinskiTheKempinski name is proudly borne by a growing collection of distinguishedproperties around the world. As Europe?s oldest luxury hotel group, we arecommitted to providing our guests with memorable journeys inspired by exquisiteEuropean flair. We believe life should be lived with style.Eachyear, an increasing number of guests come to appreciate these qualities, asKempinski adds new, exciting destinations in Europe, the Middle East, Africa,Asia and The Americas. While this growth reflects the strength and success ofthe Kempinski brand, the collection will remain a limited one, whereexclusivity can be nurtured and individuality can flourish.

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