| Job Location | Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Management Consulting |
| Functional Area | Not Mentioned |
Residential CRM ManagerDivision: Development Department: Residential Sales Company: The Red Sea Development CompanyJob PurposeThe Residential CRM Manager main function is to keep new and existing residential customers happy with CRM systems management. The position is responsible for managing the SAP Residential CRM system supporting the customer retention campaigns, sales lead management and SAP sales process. This includes working with the Residential team on idea generation, proposal preparation, production process and execution. Customer relationship management will use a new SAP CRM platform technology for managing all residential sales relationships across different projects and interactions with customers and potential customers. The role will be responsible for channeling qualified sales leads to the sales team in a systematic and fair process working closely with the head of department to ensure best practice at all times. The position will support the CRM process to manage with the IT team a new residential CRM platform for use on all projects and provide CRM reports to the residential leadership team.Job Responsibilities* Manage the SAP CRM system for TRSDC. * Support the residential CRM systems for all projects. * Monitor relationships with existing customers through TRSDC new CRM system. * Handle and manage confidential residential client data. * Ensure the CRM system provides an effective sales funnel for the residential sales team with qualified leads. * Develop and implement marketing techniques working with the residential marketing team that will drive new customers to purchase in our residential projects. * Set specific system related marketing strategies with the head of residential and marketing team to retain customers. * Plan and work on multi-channel marketing campaigns on the system. *PlanninganddeliveringCRM strategies to increase client retention across a company.Job Requirements - Qualification & Experience* The CRM Manager should have obtained a bachelors degree in either marketing, IT, CRM, business administration, economics, finance * Must have a Minimum 5 years experience in CRM ideally in a real development estate or leading sales business. * Must be able to work in a team and used to a sales team environment. * KSA or UAE experience essential in property development CRM * Fluent in English and Arabic.Job Competencies - CoreEffective Communication Teamwork and Collaboration Adaptability & Learning Agility Sustainability Business and Organizational Awareness
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