Responsible for assisting in the establishment of manuals, procedures, and forms for all related processes within Company QMS Scope; at Corporate Level, Projects and Departments QC, Procurement & Contracts, Logistics and HR processes etc.
Participate in planning for ISO requirements; Policies, Organizational roles, responsibilities and authorities, Objectives, and their respective plans to achieve them.
Write, update, and maintain SOPs (Standard Operating Procedures) for the Quality Management System.
Ensure that the organization?s Quality Management System conforms to customer, ISO 9001, and regulatory requirements.
Responsible for ensuring that all QMS documents are safely stored, maintained, and accessible.
Ensure that all in-house systems and procedures are updated, revised, and modified to meet the needs internally and of external certification bodies.
Lead the Leadership Team towards effective implementation, operation, and performance analysis and evaluation of ISO 9001:2015, QMS Manual and other customer and governmental-related requirements.
Assisting process owners in managing and improving their processes by helping them identify areas of opportunity and working towards improving the same, using improvement methodologies (Six Sigma / ISO).
Monitor, measure, analyze, and evaluate processes? performance within the company?s scope with the Risk-Based Thinking Approach.
Train and coach all involved parties on QMS-related procedures.
To support project tenders, review tender requirements on quality aspect, seek clarifications and exceptions where required to ensure effective execution.
Assist in reviewing and communicating relevant customers or third-party queries and assessments on the company quality management systems, as part of the company project tender requirements.
Track, report and drive continual improvement of key quality metrics.
Audit internal processes within company QMS Scope on a regular basis based on the agreed audit plan.
Report to management on the performance of the QMS (e.g., results of quality audits, corrective actions), including the need for improvement.
Investigate all non-conformities, and ensure corrective actions are effectively implemented, documented, and closed in a timely manner.
Ensure compliance with all quality regulatory and corporate standards. Investigate and identify the root causes of any non-compliance.