Gather and document business requirements on IT projects
Document and manage business process flow charts
Assist in defining and optimizing simple yet effective business processes and drive change within the organization through negotiation and consensus-building
Provide hands-on functional & configuration support for implemented ERP modules
Ensure ERP initiatives follow the proper planning, scheduling and management processes
Manage on-time project delivery and business expectations to ensure customer satisfaction
Provide hands on analysis, design, testing, implementation and post implementation support utilising prescribed software design lifecycle techniques and system documentation techniques (AIMS/OUM)
Configure applications based on requirements submitted by business partners and best practices
