Office Manager

Job Description

The opportunityThe role is in place to be responsible for providing professional and efficient office management support to high profile trailblazing multinational clients. The job holder will be a keen advocate of best practice and employ company policies and procedures as standard working practice. We are hiring an ambitious and forward-thinking office manager to join our established and growing team in Riyadh. Your responsibilities will include:

• Acting as first point of contact.
• Creating a favourable impression of the company through provision of a friendly, discrete, helpful and welcoming initial contact to all tenants, visitors and staff.
• Ensuring that calls are answered in a professional and timely manner and that all enquiries are dealt with in accordance with service standards and response times.
• Fielding and screening calls where necessary.
• Managing post and couriers, receiving daily deliveries.
• Maintaining minimum levels of office supplies and consumables.
• Documenting management including maintaining hard and soft copy files with particular attention to version control.
• Assisting with maintaining the policies and procedures and keeping the records up to date and accurate.
• Demonstrating attention to detail and ownership of the processes relating to the area(s) of responsibility.
• Supporting and promoting a teamwork approach within the Mace team and with the service provider teams.
• Resolving problems and complaints where possible - Aim to handle all queries within the bounds of own knowledge and experience and take decisions on when to escalate issues.
• Ensuring reception area is always neat and tidy.
• Ensuring that any faults (cleanliness, general maintenance issues, office equipment not working) are reported and managed.
• Allocating job cards for general maintenance issues and out of hours requests.
• Demonstrating a customer focused attitude to all customers (internal and external).
• Reporting immediately any non-conformance, unsafe act or unsafe condition to the facilities team for investigation and corrective action.
• Reporting immediately an injury or illness whilst at work, or any episode where they are directly involved in or witness any serious incident, dangerous occurrence or significant environmental pollution incident.
• Handling corporate events by assisting with set up venue and provide necessary assistance.

About youYou will have a relevant degree qualification and be a member of a professional body. You have extensive experience as an office manager. You are digitally savvy, can build lasting client relationships, and lead strong, motivated teams. You will have a construction or project management background and be hungry to grow your career and enjoy the opportunities Mace have to offer. #LI-Onsite

Keyskills :

About Company

Since day one, we have relentlessly pursued a better way. Our purpose - to redefine the boundaries of ambition - is the reason we do it. We are global experts in shaping and making the built environment. We support clients at every stage of the property lifecycle, from development and consultancy to construction and operations. You can see our impact everywhere: from skylines that form cities around the world to the infrastructure that communities depend on to live, work and play. Together, it all works towards our vision: leading the way to a more connected, resilient and sustainable world. Today, we remain a privately owned business that has grown organically across five global hubs in Europe, Middle East and North Africa, the Americas, Sub Saharan Africa and Asia Pacific. The driving force behind our success is our people who, with their collective expertise, push us to think differently and bravely lead the way. Our culture respects equality, values diversity and encourages individuality - accepting and appreciating all views and beliefs and providing an environment for ideas to come alive. We welcome everyone who shares the Mace values, regardless of background, culture, disability, ethnicity, gender identity or sexual orientation. Drawing on a broad range of backgrounds, perspectives, experience and expertise to challenge convention is our strength. Its the reason why we continue to grow and its the secret to how weve built some of the worlds most renowned buildings. Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact inclusiverecruitment@macegroup.com to speak to a member of our team.You can read our diversity and inclusion strategy here .