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National Modern Trade Customer Manager- East

1.00 to 10.00 Years   Saudi Arabia   29 Apr, 2022
Mondel?z International
1 Jobs Openings
Job LocationSaudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Are You Ready to Make It Happen at Mondel?z International?Join our Mission to Lead the Future of Snacking. Make It Possible.You will manage order management and invoicing for a specific market.How you will contributeYou will:

  • Capture, process and validate orders from customers using all means oftransmission in an accurate and timely manner so we meet delivery processingschedules, minimum order quantities and vehicle types/sizes
  • Manage effective order fulfilment, taking account of availability checks, stock allocation rulesand cross-functional alignment to balance supply constraints with delivery of service levels
  • Manage the action invoicing processes and delivery of invoice accuracy based on correct price/quantity
What you will bringA desire to drive your future and accelerate your career and the following experience and knowledge:
  • Strong customer service experience in CS&L
  • Experience managingonsite and remote teams
  • Customer orientation with a focus on delivering on customer KPIs (case fill rate, servicelevels, on time in full)
  • Able to influence and drive cross-functional consensus on daily order fulfilment decisionmaking
  • Process management and planning skills
  • Excellent verbal and written communication skills
  • Good understanding of supply chain management, order to cash cycle, and commercialareas
More about this roleWhat you need to know about this position:You will build strategic partnership with Key Accounts players through implementation of robust annual joint business plans.You will develop solutions that mean progress for their business and ours.You will manage negotiations and develop promotional strategies.You will need to build relationship with buyer, field sales teams and category development managers.Education / Certifications:Minimum Bachelor DegreeJob specific requirements:
  • 5+ years experience in Stakeholder Management/Relationship Management or comparable area.
  • Entrepreneurial self-starter, self-motivated, but also team player with professional presence.
  • Must have demonstrable track record of commercial success and revenue growth.
  • Strong Consultative sales skills, relationship building, external and internal customer satisfaction management.
  • Self-starter capable of thriving in a growth stage company environment.
  • Track record of building and maintaining strong client relationships
Travel requirements: Domestic travelNo Relocation support availableBusiness Unit SummaryMondel?z International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local Brandnds including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.Mondel?z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Job TypeRegularOrder Management (OTB)Customer Service & Logistics

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