Marketing Executive

Job Description

Do you see yourself as Marketing Executive at InterContinental Al Jubail? Whats your passion? Whether youre into Tennis, Karaoke, or Scuba Diving, at IHG were interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And were looking for more people like this to join our friendly and professional team. InterContinental Al Jubail is a luxurious Beachside Hotel located in Jubail Industrial City. With its private beach and gardens, the InterContinental Al Jubail is both a 5-star business hotel and an elegant resort on Saudi Arabias Gulf coast. The hotel includes 8 sophisticated meeting and conference facilities that can accommodate up to 450 guests ensuring every request is metUnder the general guidance and supervision of the Director Of Sales & Marketing, and within the limits of established Corporate/Sales policies and procedures, oversees and directs all aspects of the Sales and Marketing activities. Responsibilities include overseeing the planning and development of promotional strategies and marketing plans; oversee and assist with the development and implementation of the sales and marketing plan; management of the sales and marketing team and reporting on effectiveness of the plan. Responsibilities also require direct and routine interaction with Regional Sales and Marketing office. Ensure the highest standard of Customer Care and Service at all time. Promote the desired work culture around our Winning Ways; Do the right thing, Show we care, Aim higher, Celebrate difference and Work better together.Key Relationships Interacts with individuals outside the hotel, including, Convention Bureaus, local Hotel Associations, Government Tourist offices, Airlines, Travel Agents, Tour opera Operators, competitors and other members of the local community. Maintain good communication with Regional Sales and Marketing personnel and implement corporate initiatives. Key Responsibilities ? Editing and checking all printed material for the hotel. ? Co-ordinate with F&B and follow up on TIME OUT, Menus etc. ? Organises together with DS&M and follow up with printers and designers with all hotel?s publications i.e. Rack Brochures, Welcome Booklets and other Front Office Publications. ? Writing, editing and checking all letters sent to in house guests relating to promoting events or General Communications to hotel Guests. ? Making sure all promotions are correctly advertised in the hotel as well as in the in-house advertising TV. ? Checking signs displayed in the hotel for functions and other directional signs. ? Co-ordinating between sponsors and hotel Departments regarding promotional sponsorships. ? Making sure the Corporate Identity is correctly featured on all publications / collateral of the hotel as well as during public events organised in the hotel. ? Organises work with all Advertising & Publishing Agencies working with the hotel. ? Updating the Hotel?s local and international Website. ? Keeping an eye on the competition with regard to activities and reporting this to the Management. ? Making sure all the needed publications are correctly displayed in guestrooms and hotel?s public areas. ? Co-ordinating with all Travel and Hotel Publications that adverts are published correctly and on time as advised by management. ? Assisting the Director of Sales & Marketing in all marketing matters like marketing campaigns, take part in preparing a yearly Marketing plan and budget, developing the Marketing strategy of the hotel. ? Be part of the revenue plan preparation. ? Participate in the Marketing plan & F&B promotions yearly action plan. Customer Service ? Demonstrate service attributes in accordance with industry expectations and company standards including: ? Being attentive to Guests ? Accurately and promptly fulfilling Guests requests ? Anticipate Guests needs ? Maintain a high level of knowledge which affects the Guest experience ? Demonstrating a ?service? attitude ? Taking appropriate action to resolve guest complaints ? Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers ? Review and update existing standards to ensure competitiveness Business Planning ? Contribute to the overall strategic plan of the business and help compile the annual hotel business plan ? Keep abreast of trends in your area and implement best practice initiatives ? Develop a competitive business plan for your operational area and communicate this to your operational colleagues and staff

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