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Key Account Manager

1.00 to 10.00 Years   Saudi Arabia   15 Feb, 2023
Hempel Paints Company ( ME )
1 Jobs Openings
Job LocationSaudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryIndustrial Production
Functional AreaNot Mentioned

Job Description

Are you looking to join a global family that encourages and empowers every individual to achieve more and go further ? this is your opportunity.You will work as a key player in the deco project team. Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects; recommending solutions.Here?s some of the other things you can look forward to:

  • Maintain strong relationships with main key accounts contractors & applicators and to visit them regularly
  • Exercise professional expertise on product and technical knowledge to ensure trust from specifiers.
  • Monitor projects follow-up until award stage.
  • Carry out regular site inspection to ensure customer are using Hempel product as per specification.
  • Prompt response to customer complaint as well as product enquiry Contribute to compile and is responsible from implementing required action plans to achieve the monthly, quarterly and yearly targets.
  • Identify followed paint approval and purchasing process/work-flow.
  • Compile and recommend paint systems based on the project information gathered.
  • Prepare and submit quotations in line with company policy and negotiate theses quotations with concerned parties.
  • Handle inquiries from Ministries, government related establishments and provide relevant information correctly.
  • Coordinate with TSD personnel in case of request for a demonstration or site inspection sample
  • Resolve customer complaints and ensure prompt and satisfactory handling.
  • Coordinate with the branch accountant to control receivables and credit terms.
  • Supervise essential key account possibilities.
  • Ensure highest degree of customer satisfaction.
  • Maintain at all times a good and updated knowledge about the market including competitors activities, key projects, important contractors, consultants, etc.
  • Actively use and update CRM Tools and IQS for Sales (i.e. regular updating of Leads, Opportunities, Accounts, Tasks/Activities.
  • To monitor/supervise the usage of CRM of the Team Members using CRM dashboard to verify the date and information and ensure the best quality possible.
  • Shall adhere to company policy, including procedures related to QMS and EMS.

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