Primarily, install, configure and administration of Atlassian tool set specially on Jira cloud
Experience in administering JIRA/Confluence environments with a mixture of on-premises and cloud & migration on-premises to cloud and vice versa.
Troubleshoot application issues and add-on integration issues in JIRA and confluence working with Atlassian support.
Gather requirements for business processes and determine ways to optimize/improve JIRA setup and workflows, as well as identify where functionality can/cannot meet user requests.
Develop metrics dashboards and advanced filters in JIRA to provide end-users and business leadership with meaningful operational/performance metrics and status reports.
Using Jira REST APIs, develop one-off solutions for integrations with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes.
Provide User Management and support for users, manage system access across groups to ensure compliance, and maintain best practices. Create and manage security schemes, custom fields, and configurations.
Install, manage, and administer Jira add-ons, plugins, and extensions.
Develop process workflow for Jira Agile, field configurations, screen schemes, permission schemes and notification schemes in JIRA.
Management of other reporting and collaboration in the environment.
Providing assistance in the management and support of integrations between tools in development landscape, including JIRA, Confluence
Expert level experience creating and managing custom JIRA depending on multiple add-ons.
