| Job Location | Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Financial Services |
| Functional Area | Not Mentioned |
IT Support for Payments | Banking Operations | Manager | RiyadhTop Banking client in Saudi searching for an Executive Manager for their Payments division. This hire will be in charge of Managing the Operations and Support of all payments applications and the payments ecosystem.Client DetailsOur client, a regional leader in the Banking domain is currently seeking a Executive Manager for their Payments division. This hire will be in charge of Managing the Operations and Support of all payments applications and the payments ecosystem. This will include supporting the ATM, Switch, Visa, Mastercard & Mada applications.DescriptionThis role will be in charge of the direction to regional leads and their teams. To develop a support governance processes, which will include: Incident and Request Management, Major Incident Management, Problem Management, Monitoring, Shift coverage and handover, Capacity Management, Resiliency, End of vendor Support and End of Life component remediation, Production Access Control, Manual Touch Point reduction, Batch efficiency and success rate, and Operating Fundamentals maturity improvement.This is a permanent role, based in Riyadh, Paying competitively + Bonus.ProfileConsults with the primary clients of the application in conjunction with development managers in order to understand the strategic objectives of users.Requires awareness of audit and compliance related issues.Contributes to formulation of strategies for apps support and other functional areas.Ability to handle incidents, problems and change at a global enterprise level. Calm and analytical when faced with major incidents on critical systems.Essential SkillsYou will be responsible for driving the payments strategy for the bank and should have an understanding of the technical Payments applications used within banking.IT operations and Payments experienceFamiliar with Payments Applications within BankingExperienced within IT operationsLeadership capabilitiesIn depth knowledge of electronic fund transfer systemsBeneficialBase24-ATM, Base24-POS, FHM, Level Four /Clear2pay ATM Simulator, Ascert SimulatorAstrex Simulator, Clear2pay PSHYou should also have a demonstrated ability to think strategically and analytically about supportJob OfferTax Free salaryBasic, benefitsBonus every YearTeam of 2 to start withGrowth plans and career opportunities
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