Design, implement, configure, and maintain various Azure SaaS Cloud Services such as Azure AD, ATP, ASR, Teams, Intune, AAD Connect, Exchange Online, and O365.
Deploy and maintain Azure IaaS Virtual Machines and Azure Application and Networking Services to support growth into the cloud.
Optimize Azure build-outs for cost/performance (VM optimization, reserved instances, etc.)
Recommend, develop, plan, manage, implement, and fully document IT projects.
Identify improvements to IT documentation, network maps, processes/procedures, and tickets
Manage and respond to escalated client inquiries
Research products and new technologies to increase the efficiency of business and operations
Be the escalation point for other IT Systems Engineers and Service Desk Engineers
Keep all tickets and projects updated and track time in a detailed format
