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Innovation Hub Engagement Manager

10.00 to 15.00 Years   Saudi Arabia   19 Jan, 2023
Job LocationSaudi Arabia
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
Industry--
Functional AreaNot Mentioned

Job Description

  • Responsible for making sure that software projects/services are being seamlessly delivered to customers.
  • Make sure of the fulfillment of proposals during bidding phase on time.
  • Recommend methods of improvement and following up that actions are implemented on time for different engagements.
  • Highlight any risks to the relevant teams.
  • Point of communication for any issues/decisions that are needed for proper execution of software projects.
  • Track KPIs of software projects, provide relevant reports to higher management.
  • Assess customer feedback and use creativity to establish, improve, and refine services.
  • Analyze of lost opportunities and provide reports to relevant stakeholders.
  • Review of the accuracy of data in CRM and provide account management team with needed feedback.
  • follow up building capabilities budget consumption and ROI generated.

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