HPC Technical Consultant

Job Description

HPC Technical Consultant page is loadedHPC Technical ConsultantHPC Technical ConsultantlocationsDamman, Saudi Arabia time typeFull time posted onPosted Today job requisition id1088429 HPC Technical Consultant This role has been designated as ?Office?, which means you will primarily work from an HPE office .Hewlett Packard Enterprise (HPE)advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. In our Business UnitHPC, MCS and Hewlett Packard Labs,we focus on cutting edge, high-performance, high-scale customer solutions serving a wide range of industries and end-users. Our organization includes High Performance Computing (HPC), Artificial Intelligence (AI), Mission Critical Solutions (MCS), Edgeline, Moonshot and Hewlett Packard Labs. We are currently looking for an HPC Technical consultant. In this amazing role you will cover the support and delivery of high-end HPC solutions for our customers. You?ll be part of a team of HPC experts and will be working under minimal supervision. Role responsibilities: * Apply your technical background and knowledge of industry trends to Support and Deliver HPC services. Including both hardware and software, for massively parallel (MPP) supercomputer systems, clusters and storage systems on a 24 x 7 basis and willing to be on standby and available when needed.* Support the pre-sales team in scoping & sizing the HPC services.* Manage Day to Day HPE Cray Support and Maintenance activity at a dedicated account site in KSA in the eastern region.* Analyze, qualify, troubleshoot and resolve incidents with the right level of autonomy & expertise and coordinate with L2 and L3 Support issues requiring specialized intervention.* Collaborate with team members, other internal organizations, customers, and third parties (e.g. DDN, Red Hat, Altair, Nvidia?)* Manage the customer relationship, including verbal & written communication* Research HPC documentation & complete required training to maintain and develop HPC skills.* Learn new technologies in HPC including Cray EX Liquid cooled systems and Shasta as the core technologies to support which will be provided on the job and professional training.If you are?If you have these Skills, Expertise, Attitude and Education?* At least three (3) years of Client service System Administration and maintenance and support experience.* A bachelor?s degree in computer science or engineering.* Prior experience of working on Cray HPC systems is highly desirable.* Three years? experience maintaining systems similar to Cray equipment for example Cray XC40, CS500, and E1000 Storage or ClusterStor or equivalent in a large enterprise computer center.* Experienced in Linux/Unix Operating systems, Lustre FS, Workload management technologies (SLURM, PBS-Pro).* Experience in Cluster Management Software, Slingshot, InfiniBand Technology is highly desirable.* Ideally, good Understanding of containerization and container orchestration frameworks such as Kubernetes and Docker Swarm.* Must be experienced in HPCM HP Cluster Manager Software as an Administrator (expert level).* Experienced in running the day to day operation and administration of Large HPC systems at the client site and act as an advocate for the client and their teams.* Advanced skills in customer service and customer facing communication* Fluent in spoken and written English, including computer related technical terminology.* Good Knowledge and experience in Storage technologies Lustre FS, SAN, GPFS is mandatory.* Experience with Oil and Gas industry is advantageous.* Willing to relocate to Saudi Arabia, Eastern Region Dammam.Join us and make your mark!We offer:* A competitive Tax free salary and extensive social benefits* Diverse and dynamic work environment* Work-life balance and support for career development* An amazing life inside the element! This role has been designated as ?Edge?, which means you will primarily work outside of an HPE office HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran StatusJob:ServicesJob Level:ExpertHewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.Hewlett Packard EnterpriseTechnology innovation that fosters business transformation. We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives. Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.COVID policyThe health and safety of our team members, customers and partners is paramount to HPE. Accordingly, in many countries, we require anyone joining our team requiring in-person attendance at an HPE, customer or partner worksite/event to be fully vaccinated against COVID-19 by the employment start date, where permitted by law. Exemptions based on medical, religious or other grounds will be processed and approved in accordance with local laws. Please refer to the for additional information relative to country specific requirements.Edge-to-Office ? our hybrid way of workingEdge-to-Office is HPEs hybrid work environment that focuses on flexibility and trust. Most team members work from the edge (primarily outside the office), and some, where deemed essential to performing their role, are allocated a workstation in an HPE office. Regardless of whether a team member is edge or office, all team members are welcome to use our sites for culture and collaboration. Country specific regulations may apply.Standards of business conduct (SBC)The Hewlett Packard Enterprise Standards of Business Conduct (SBC) embody the fundamental principles that govern our ethical and legal obligations to Hewlett Packard Enterprise. They pertain not only to our conduct within the company but also to conduct involving our customers, channel partners, suppliers and competitors. Read more about how weEqual Opportunity Employer (EEO)Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law. Please click here:.If you?d like more information about your EEO right as an applicant under the law, please click here:E-VerifyHPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employees Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees. For more information .AccessibilityHewlett Packard Enterprise is committed to working with and providing reasonable accommodation to qualified, differently abled individuals. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please email global-talent_accessibility@hpe

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