Housekeeping Coordinator

Job Description

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The companys guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.?The reason for our success is no secret. It comes down to one single principle that transcends time and geography, and culture. It?s the Golden Rule ? the simple idea that if you treat people well, the way you would like to be treated, they will do the same.? ? Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts.Career OpportunityThe deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to provide exceptional service. Be part of a cohesive team with opportunities to build a successful career with global potential.Housekeeping CoordinatorFour Seasons Hotel Riyadh at Kingdom Centre is looking for individuals who are holding Saudis nationality.Job Functions and Duties: Responsible for answering all housekeeping incoming telephone calls, managing Hotsos and REX boards for the housekeepers, assigning arrival and stayover rooms while ensuring maximum operating efficiency of the department by directing all requests properly. Conducts self in a professional manner at all times. Adheres to the established standards of conduct and house rules, fire regulations, and department procedures and policies.Dresses in issued uniforms and ensures a neat, clean and tidy appearance at all times.Reports to shift on time. Is aware of schedule at all times and if unable to attend work, notifies in adequate time.Excellent at creating and updating Microsoft Word & Excel spreadsheets and will receive proper training on the internal operational systems (Opera, Hotsos/rex, Mobile App).Receive, log and dispatch all housekeeping calls to the appropriate staff member via follow up.Managing all arrival rooms to minimize guest?s wait time ?Queue Rooms?, communicate room moves.Follow up to ensure all guest service times are honored. Ensure all arrival rooms are inspected by 4pm check in time.Complete appropriate glitch reports and immediately alert supervisor for immediate follow up?keep managers informed for follow up.Resolve traces once completed. Create team assignments for Room Attendants and Team Leaders.Ensure office remains clean, organized while providing or promoting an inviting atmosphere.Completing monthly office supplies inventory.Completing Minute Calculation Sheets.Coordinates work orders, Follows up to be sure work is completed. Scanning daily reports.Ensure that Housekeeping Keys are properly distributed and returned daily.Uphold maintenance and safety standards.Communicate customer requests or preferences to management.We look forward to receiving your application!Learn more about what it is like to work at Four Seasons, visit us:http://jobs.fourseasons.com/https://www.linkedin.com/company/four-seasons-hotels-and-resortshttps://www.facebook.com/FourSeasonsJobshttps://twitter.com/FourSeasonsJobs

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