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Home Appliances Technician

1.00 to 10.00 Years   Saudi Arabia   13 Feb, 2023
al faisaliah group
3 Jobs Openings
Job LocationSaudi Arabia
EducationNot Mentioned
Salary$1,000 - $1,500
IndustryTechnical Maintenance & Repair
Functional AreaNot Mentioned

Job Description

Job Summary:Repairing and checking MECL products for repair with optimal quality, time and cost to satisfy customer requirement, providing product performance feedback to MECL for continuous improvement.Key Accountabilities (Responsibilities):

  • Repairing and checking MECL products brought by customers or at customers site for repair with optimal quality, time, and cost to satisfy customer requirement - As Needed.
  • Repairing of white goods products (Washer/Refrigerator/Dishwasher/Cooker/Dryer).
  • Feild service repair in customer house.
  • Repairing of white goods products for walk-in customers.
  • Knowledge in VRF system installation and repair.
  • Driving VAN vehicle for any flied SVC request.
  • Providing product performance feedback to MECL for continuous improvement.
  • Assisting staff at the reception section in handling customer inquiries and complaints and provide any assistance needed.
  • Reporting to the direct supervisor about any inquiries needed to provide a better service for customers such as: technical assistance, spare parts?etc.
  • Maintaining cleanliness and tidiness of service workshop and ensuring packing and arranging tools and equipment?s after use.
  • Coordinating with the Spare Parts Section to follow up on providing the area with the needed spare parts ? As Needed.
  • Providing relevant information and basic product usage instruction to the customers during their visit to customers site.
  • Handling cash for Chargeable services until it is turned over to authorized person in the Service Center.
  • Making pick-up and/or delivery of the customer set when necessary.
Education Qualifications:
  • Technical Vocational College or similar.
  • Major: Air Conditioning and Home Appliances product.
Experience:
  • 3 years in service operations or related field.
Locations:
  • Riyadh
  • Khobar
  • Jeddah

Keyskills :

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