General Manager (Saudi national)

Job Description

About Us: Madana Telecom Ltd.is a CST licensed service provider company in Saudi Arabia, committed to delivering exceptional services to our customers. We are seeking a highly motivated and talented General Manager (GM) with a minimum level of experience to join our dynamic team.Position Overview: As the General Manager, you will be responsible for the strategic leadership and overall management of Madana Telecom Ltd.. You will drive the companys growth, profitability, and market leadership while ensuring the highest level of service quality and customer satisfaction. This position is open exclusively to Saudi nationals with a minimum of 2-3 years of relevant experience in the telecom industry.Key Responsibilities:

1. Operational Management:

• Oversee day-to-day operations of the telecom company, ensuring efficiency, quality, and cost-effectiveness.
• Lead and motivate cross-functional teams to achieve operational excellence.
• Implement effective processes and policies to drive productivity.

1. Customer Experience:

• Focus on enhancing the customer experience through innovative solutions and service improvements.
• Monitor customer feedback and address issues promptly to maintain high satisfaction levels.

1. Financial Performance:

• Manage the companys financial resources, including budgeting, financial reporting, and cost control.
• Work to optimize financial performance and profitability.

1. Regulatory Compliance:

• Ensure compliance with all telecom industry regulations and government requirements.
• Maintain strong relationships with regulatory bodies and authorities.

1. Strategic Planning:

• Contribute to the development and execution of the companys strategic vision and business plans.
• Identify growth opportunities and assist in the formulation of strategies to capture new markets.

1. Technology and Innovation:

• Stay updated on emerging telecom technologies and industry trends.
• Drive innovation initiatives to keep the company competitive.

• Saudi nationality.
• A minimum of 2-3 years of executive leadership experience in the telecommunications industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinker with a forward-looking, innovative mindset.
• Proven track record of achieving operational and financial targets.
• Bachelors degree in a relevant field; an advanced degree (e.g., MBA) is a plus.

Keyskills :
Innovation Service Quality Team Management Strategic Planning Regulatory Compliance budgeting Cost Control Leadership telecom Operational Management Customer Satisfaction financial reporting Interpersonal Abilities communication Customer Exp

About Company

Established in the region for 40 years, PwC has around 8,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 328,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.