Executive Administrative Assistant

Job Description

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The companys guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.?The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It?s the Golden Rule ? the simple idea that if you treat people well, the way you would like to be treated, they will do the same.? ? Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts.Career OpportunityThe deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to provide exceptional service. Be part of a cohesive team with opportunities to build a successful career with global potential.About Four Seasons Hotel Riyadh:Call one of Saudi Arabia?s most prestigious addresses home. Share a leisurely brunch with important guests and host memorable meetings in our cosmopolitan oasis. Inside the soaring Kingdom Centre tower, you?ll be met with exceptional views and contemporary cuisine along with Arabic hospitality, elevated with Four Seasons highly personalized service.Executive Administrative AssistantFour Seasons Hotel Riyadh at Kingdom Centre is looking for Saudi Nationals.Main Duties:1. Perform administrative skills such as typing, filing, copying, opening and sorting mail, coordinating appointments for Senior General Manager and answer telephones according to Four Seasons standards.2. Prepare written correspondence on behalf of Senior General Manager and potential other Division Heads for approval.3. Compile monthly guest comment analysis and ensure proper distribution of results.4. Handle travel arrangements and reservations for managers and VIP guests.5. Maintain a clean, neat and organized work area and file storage system.6. Work harmoniously and professionally with co-workers and supervisors.7. Maintain master list of donations made to charities on behalf of the hotel.8. Complete all payroll records for proper signature.9. Handle complaints in the absence of theSeniorGeneral Manager and inform as to action taken and follow up required.10. Maintain stationery supplies for Executive Office.11. Assist with Glitch follow up to guests on behalf of Executive Office.12. Maintain policy and procedure manuals; update and distribute as necessary.13. Complete accounting paper work when handling invoices and coordinate correspondence with third parties on behalf of superiors.14. Assist with Annual Purchase Orders and other files requiring the General Manager?s approval and signature.Standard Duties:1. To provide a friendly and professional service that always exceeds guest?s expectation.2. To implement action plans to correct problems identified in operations surveys such as LQA and EmployeeSurveys.3. Requires knowledge and the ability to operate computer equipment including word processing and spreadsheet software plus other systems (i.e. Opera, Windows, Bayan payroll and analysis reports etc).4. To accept responsibility for the health safety and welfare of all areas of the department, guests and employees and to respond properly in any hotel emergency situation.5. To safeguard guests and employees with knowledge and application of health and safety, accident prevention, fire drills and first aid.6. To attend and participate in all management meetings and events as directed by the Senior General Manager and to attend functions either social or business to develop relationships with the community and support the sales process.7. To ensure you read the hotels employee handbook and have an understanding of and adhere to the hotels rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.8. To undertake other duties and responsibilities which, while outside the normal routine, will be within the overall scope of the position.9. To report for duty punctually wearing the correct uniform/attire and name badge.10. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.11. To comply with local legislation as required.12. To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.13. To respond to any changes in the department as dictated by the needs of the industry, company or hotel.14. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.15. To deliver the very best employee experience developing all of its elements: uncompromising quality, unstinting dedication, attention to details, personal attention, outstanding service, enduring culture, shared sprit and abiding ethic.We look forward to receiving your application!Learn more about what it is like to work at Four Seasons, visit us:http://jobs.fourseasons.com/https://www.linkedin.com/company/four-seasons-hotels-and-resortshttps://www.facebook.com/FourSeasonsJobshttps://twitter.com/FourSeasonsJobs

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