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EN - Reception Agent

0.00 to 2.00 Years   Saudi Arabia, Riyadh   31 Aug, 2024
Accor
Job LocationSaudi Arabia, Riyadh
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther
Functional AreaNot Mentioned

Job Description

Company DescriptionWhy work for AccorWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.Fairmont Ramla Riyadh is a luxury long-stay Riyadh hotel for families welcoming business and leisure guests. A serene and verdant hideaway from the bustle of Saudi Arabias most dynamic city, the hotel has 249 serviced apartments with balconies, seven exquisite restaurants and bars, and some of the most prestigious meeting space in Riyadh.First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What You Will Be DoingGreet, check-in, respond to requests and settle accounts while providing exceptional serviceTake initiative to add a personalized experienceProudly promote the hotel facilities, looking for opportunities to enhance a guests stay through up-sellingQualifications

  • Service focused personality is essential; experience is an asset
  • Able to handle a multitude of tasks in a fast-paced, ever-changing environment
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Previous customer related experience an asset
  • Must be flexible in terms of working hours - regular coverage of overnight shift
  • Ability to handle cash effectively and with accuracy
  • Prior experience working with Opera Cloud or a related system
  • Fluency in English; additional languages are a plus
Additional Information
  • Saudi National is a must as per local regulations
  • Experience is an asset
  • Prior experience working with Opera or a related system
  • Fluency in English and Arabic
  • Additional languages are a plus

Keyskills :
EnglishArabicCustomer ServiceServiceOpera Cloud

About Company

Accor

Job Source: www.linkedin.com

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