| Job Location | Saudi Arabia |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Advertising / Media Planning / PR |
| Functional Area | Not Mentioned |
Key Responsibilities:• Supervising Team Members:Managing and motivating a team responsible for tasks like picking, packing, shipping, and inventory management.• Order Management:Ensuring accurate and timely processing of online orders, including addressing customer inquiries, complaints, and returns.• Website Management:Maintaining accurate product listings, descriptions, and pricing, as well as optimizing website performance and user experience.• Inventory Management:Working with the warehouse and logistics teams to ensure optimal stock levels and efficient order fulfillment.• Sales & Marketing:Implementing strategies to achieve sales targets, including promotional campaigns, SEO, and other digital marketing initiatives.• Data Analysis:Monitoring and analyzing e-commerce performance metrics to identify trends and areas for improvement.• Customer Satisfaction:Addressing customer inquiries, complaints, and return requests promptly and effectively.• Compliance & Security:Ensuring e-commerce operations comply with platform policies, legal requirements, and security protocols.• Collaboration:Working with other teams (Finance, marketing, product, logistics, IT) to ensure smooth e-commerce processes.Skills & Qualifications:• 5 years of working experience.• Strong leadership and communication skills.• Excellent customer service and problem-solving abilities.• Proficiency in e-commerce platforms and tools.• Experience with data analysis and reporting.• Knowledge of digital marketing strategies (SEO, SEM, etc.).• Understanding of inventory management and order fulfillment processes.• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.• Experience with e-commerce platforms like AMAZON seller central, AMAZON vendor central, NOON sellers lab etc.
Keyskills :
Digital marketing strategies communication skills
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