| Job Location | Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Customer Success OfficerCAROUSEL_PARAGRAPH * Al Khobar, Saudi Arabia * Customer Service * 17B95F2DAB Share Jobmail_outlineGet future jobs matching this search or The Customer Success Officer (CSO) develops and maintains long-term business relationships with existing clients. Each CSO will be assigned a specific portfolio of clients to manage based on a predefined criteria that would consider the number of accounts and the value of the renewal portfolio. Rentokil Boecker Customer Success Officer is held accountable for the below job responsibilities: ? Achieving their individual renewal targets. ? Providing clients with a personalized after sales service. ? Building strong relations with existing clients through regular checkups and courtesy calls. ? Evaluating client satisfaction reports and early risk assessments and ensuring proactive corrective measures. ? Evaluating opportunities to grow and expand Rentokil Boecker offering to existing clients and referring them to the relevant Sales/Trade Consultants. ? Maintaining existing customer success metrics and data as directed. ? Serving as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them. ? Solving the most tactical and strategic problems for Rentokil Boecker customers as well as identifying opportunities for expansion. ? Acting as the ?trusted advisor? who supports and guides our customers to be successful using our products and benefiting from our services. ? Demonstrating deep understanding of Rentokil Boecker core services and product features. ? Maintaining accurate records and documenting all customer service activities and discussions.RequirementsJOB REQUIREMENTS ? Diploma/Bachelor?s Degree in Business Administration or equivalent. ? 1-2 years of experience in communications, marketing, sales, account management, or customer success. ? Excellent communication and problem-solving skills. ? Time management skills. ? Multi-tasking abilities.BenefitsCompetitive Salary. Working for an International brand In house training provided Internal growth and promotion Anonymized data is stored for redirects to the career site tracking successful searches leading to job applications in effort to measure effectiveness of partners in sourcing job candidates and job searches. We request use of anonymized data to improve your experience on our site. page.
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