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Customer Service Representative

1.00 to 10.00 Years   Saudi Arabia   05 Jan, 2021
Confidential Company
1 Jobs Openings
Job LocationSaudi Arabia
EducationCertification / diploma
SalaryNot Mentioned
IndustryFMCG
Functional AreaNot Mentioned

Job Description

  • Effectively manage large amounts of incoming calls.
  • Generate sales leads.
  • Identify and assess customers? needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Meet personal/team sales targets and call handling quotas.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.
  • Take the extra mile to engage customers.

Keyskills :

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