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Customer Service Officer

1.00 to 10.00 Years   Saudi Arabia   11 Jan, 2023
VFS Global
80 Jobs Openings
Job LocationSaudi Arabia
EducationNot Mentioned
Salary$1,000 - $1,500
IndustryTourism, Museum, & Cultural; Travel Agency
Functional AreaNot Mentioned

Job Description

Only for SAUDI NATIONALS6 Months Contract only will be issued and based on performance can be extendedHigh Class Job Training will be providedBest Candidate based on performance might get a opportunity work in overseas location of VFS across the Globe

  • Document scrutiny and collection of applications for visa processing
  • Handle customer/applicant queries personally or via email, or telephone.
  • Handle cash and bank-related transactions if assigned and ensure
  • 100% accuracy
  • Record & maintain all application data. Ensure accurate & timely data entry
  • into the system with zero errors.
  • Maintain compliance to the standard operating procedures, manuals etc.
  • without deviation in process
  • Inform the applicants about the available Value Added Services and ensure
  • delivery of Value Added Service options to applicants/ customers.
  • Encourage applicants to provide feedback on services provided and their
  • overall experience at the application centre.
  • Ensure that the entire process is completed within the mandated
  • Turn Around Time
  • Assist Deputy Manager/Operations Manager in execution

Keyskills :

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