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Consumer Electronics Technician

1.00 to 20.00 Years   Saudi Arabia   23 Nov, 2021
Confidential Company
5 Jobs Openings
Job LocationSaudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryTrading & Commodity Trading
Functional AreaNot Mentioned

Job Description

Job SummaryRepairing and checking MECL products for repair with optimal quality, time, and cost to satisfy customer requirements; providing product performance feedback to SONY for continuous improvement.Key Accountabilities (Responsibilities)

  1. Repairing and checking MECL products brought by customers or at customers site for repair with optimal quality, time, and cost to satisfy customer requirements - As Needed
  2. Providing product performance feedback to SONY for continuous improvement
  3. Assisting staff at the reception section in handling customer inquiries and complaints and provide any assistance needed
  4. Reporting to the direct supervisor about any inquiries needed to provide a better service for customers such as: technical assistance, spare parts?etc
  5. Maintaining cleanliness and tidiness of service workshop, and ensuring packing and arranging tools and equipment?s after use
  6. Coordinating with the Spare Parts Section to follow up on providing the area with the needed spare parts ? As Needed
  7. Providing relevant information and and basic product usage instruction to the customers during their visit to the customers site.
  8. Handling cash for Chargeable services until it is turned over to the authorized person in the Service Center.
  9. Making pick-up and/or delivery of the customer set when necessary.

Keyskills :

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