Collections Specialist

Job Description

Collections Specialist page is loadedCollections SpecialistCollections SpecialistlocationsAd Dammam, Saudi Arabia time typeVollzeit posted onGestern ausgeschrieben job requisition idR-40233Company Profile:Every Day, Around the World, People Reach for Unilever Products. Our Brands Are Trusted Everywhere And, By Listening to The People Who Buy Them, Weve Grown into One of The Worlds Most Successful Consumer Goods Companies. In Fact, 150 Million Times A Day, Someone Somewhere Chooses a Unilever Product. Look in Your Fridge, Or on The Bathroom Shelf, And You?re Bound to See One of Our Well-Known Brands. We Create, Market and Distribute the Products That People Choose to Feed Their Families and Keep Themselves and Their Homes Clean and Fresh. Our Corporate Strategy Aims to Double the Size of Our Business While Reducing Our Impact on The Environment By 2020. As A Result, In the Months and Years to Come, We Envisage Many Opportunities for Our Staff to Progress and Gain Vital Experience. It?s Never Been Such an Exciting Time to Join the Unilever Team.Job Scope:SPOC for any customer engagements in relation to open invoices and receivables. It includes Cash Collections; Collections Correspondence; Collections Escalations; Payment Plan; Collections Recovery; and Provisions & Write-OffsRoles & Responsibilities* Liaise and follows up with Customers for collection of dues & resolution of disputed items* Reconciliation and agreement with Customers on net amount receivable (or payable)* Assist automated cash application and troubleshoot any system bottlenecks* Follow-up with Cash application Specialist and identify correct account for unapplied cash; move cash between accounts (suspense account, customer account, match on invoice)* Ensure correct deduction classification and open claim case (if not done automatically) for unearned discounts* Proactively and reactively track open invoices to keep DSO at lowest possible level* Ensure risk free and reconciled customer accounts (open items and aged balances)* Support Cash Apps and Claims Specialists for invoice issue resolutionKPIs: * Total receivables and days outstanding* Gross Overdue and overdue outstanding days* Customer reconciliations (# of reconciliations done)* Receivable write off* Quarterly no-due certificate from all customersKey Competencies & Skills ? Standards of LeadershipRole requirements:* Customer focus* Negotiation & influencing skills* Team player* Time managementTechnology Skills:* SAP , Highradius collection and PEGA ClaimsStandards of Leadership:Purpose & Service Personal Mastery Agility Business Acumen Talent Catalyst Consumer Love Passion for High Performance Vielfalt ist Teil unserer Kultur! Wir arbeiten stets daran, dass Du Dich bei uns respektiert und sicher fhlst und jeden Tag Dein authentisches Selbst einbringen kannst - unabhngig von Geschlecht, Alter, Herkunft, krperlicher Einschrnkungen oder sexueller Orientierung. Wir sind fr Dich da, wenn Du aufgrund krperlicher Einschrnkungen Untersttzung whrend des Bewerbungsprozesses brauchst. Bewerbungsfotos sind bei uns nicht erforderlich.

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