Call Center Representative

Job Description

Site Name: Home Worker - SAU Posted Date: Jun 7 2022 We have a Temporary vacancy for a passionate and driven representative, working within a defined group of customers in healthcare. You will be responsible for a specific group of customers and sales growth within the assigned area, demonstrating a flexible and resilient approach and an ability to adapt your customer interactions according to local need. The job will be best suiting those who prefer working from home style. Your Responsibilities: Personally, accountable for the achievement of sales growth and activity targets across a defined group of customers, implementing excellently versus local Key Performance Indicators. As a Remote e-Detailing representative, you?ll work interactively with healthcare professionals, helping them to make important decisions which can ultimately save patients? lives. Conduct meetings with customers by telephone and online: follow up on appointments and webinar meeting. Conduct Veeva Engage calls by using e-detail and effectively utilizing CRM systems to maintain records and report daily calls. Demonstrate a high level of selling skills to ensure medicines in the therapy area are prescribed in appropriate patients. You?ll use your knowledge of disease/therapy to interpret the latest clinical/data for your customers Tailor multi ? channel promotional activity according to the local Account Plans, which may mean different activity with different customers Take personal accountability for therapy area understanding, including the disease, GSK medicines, competitors and campaign, as well as the local health economy environment to add value to customers and ensure all marketing campaigns are effectively implemented with local context Take personal ownership of own development and pull on the support available from FLSM as well as the Learning & Development function Ensure full compliance of self GSK ethical working policy, other GSK policies, health and safety requirements. Why you? Basic Qualifications Saudi Pharmacist with valid SCFHS license. Ability to work effectively as part of a cross-functional team Basic understanding of account management principles Clear understanding of, Hospitals, policies, drivers in line with their local health economy Positive mindset with the ability to work in a complex and ever-changing environment Good understanding of IT systems and ability to learn and adapt to new processes in a timely manner If you possess the following in addition to the above, it would be a plus: Experience with tele-communication Why GSK? At GSK, we have already delivered unprecedented change over the past four years, improving R&D, becoming a leader in Consumer Health, strengthening our leadership, and transforming our commercial execution. Now, we?re making the biggest changes we?ve made to our business in over 20 years. We?re on track to separate and create two new companies in 2022: New GSK with a leading portfolio of vaccines and specialty medicines as well as R&D based on immune system and genetics science; and a new world-leading consumer healthcare company of loved and trusted brands. With new ambition comes new purpose. For New GSK, this is to unite science, talent and technology to get ahead of disease together ? all with the clear ambition of delivering human health impact; stronger and more sustainable shareholder returns; and as a new GSK where outstanding people thrive. Getting ahead means preventing disease as well as treating it. How we do all this is through our people and our culture. A culture that is ambitious for patients ? so we deliver what matters better and faster; accountable for impact ? with clear ownership of goals and support to succeed; and where we do the right thing. So, if you?re ready to improve the lives of billions, join us at this exciting moment in our journey. Join our challenge to get Ahead Together. Contact information: You may apply for this position online by selecting the Apply now button. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSKs commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

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