| Job Location | Ras Al Khaimah - United Arab Emirates |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | Defence / Military / Government |
| Functional Area | Not Mentioned |
Main Duties & Responsibilities 1. Documentation, Follow-ups, MeetingsDocumentations : IT Incidents, IT Users Services, IT Asset Register, IT Consumable InventoryFollow-ups : Inter department follow-ups for Material Requirements (PR-PO-GRN-Payments) & Supplier Follow-ups for Quotes and DeliveriesMeetings : Internal Meetings and Supplier Meetings2. Printers & Scanners SupportPrinters Installation and configurationsToner / Cartridge / Waste Toners Replacements3. Jupiter, SAP, Salesforce, Task System, Tools and Assets Application SupportJupiter : User Login control, and Basic Troubleshooting.SAP : SAP Client Installation and configurations.Salesforce : Salesforce Client Installations and configurations.Task Portal: User Logins control and Basic TroubleshootingTools and Assets : User Logins control and Basic Troubleshooting4. Server Maintenance Repair Support14 Physical Servers (File Servers, Print Servers; Storage Server, Internet Access Server, Mail server, Attendance Server, SAP Servers, Backup Servers etc.)5 Employee Joining ? Leaving All IT Service SupportCreation of New Employee as a IT user and configuring for all relative IT Services.Blocking of Left Employee IT Services6. o Files Access Control RequestsShared Files and Folders Access Controls7. CCTV Maintenance Support137 RAK Government Hemaya cameras.35 RAK Office cameras8. Telephony Maintenance SupportCisco Telephony Server and Desk phone Basic support.o Backup / Restore Data RequestBackups of All Important Servers9. o Consumable Replacement RequestsToners / Cartridges, Mouse, Keyboard, Cables, Batteries, Push Buttons, Access Cards etc. (150 + different types of consumables).10. o User Computer Support. 100 users locally + 20 Users globallyo Door Access Control & Attendance System Support 23 Access cum Attendance Machines + 17 Access machines + 15 Motor Controller Slide doors system
Keyskills :
IT Support
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