Director of Groups - Conference and Events - Waldorf Astoria Lusail Doha

Job Description

A Director of Groups, Conference and Events (GC&E) is fully responsible for the development and execution of the groups, conference and events strategy, recommending growth efforts, monitoring progress, and ensuring that the hotel is commercially positioned within the local marketplace. Responsible for the event planning and overall execution of all conference and events that take place. What will I be doingAs Director of Groups, Conference and Events (GC&E) you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business. The Director of Groups, Conference and Events (GC&E) will promote the services and facilities of the Hotel, and designs marketing and sales strategies to increase revenue. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Identify the most profitable services that the hotel can deliver with quality and most profitably
• Maximise all Group, Conference, and Event revenue opportunities
• Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
• Contribute to the selling strategy of the hotel, and manage the departments adherence to achieving that strategy
• Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
• Ensure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
• Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively

What are we looking forA Director of Groups, Conference and Events (GC&E) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Excellent oral and written communication skills
• Ability to communicate, verbal and in written form, effectively with Management and Ownership groups
• Excellent organisation and planning skills
• Ability to work well under time pressure and/or demanding travel schedules
• Excellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partners
• Ability to perform critical analysis
• Strong experience in hospitality forecasting, pricing and inventory control
• Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the Local market
• Knowledge of the hotel property management systems
• A passion for sales and target-based performance
• Experience working in a luxury brand within thehospitality industry

Keyskills :

About Company

Hilton Worldwide Holdings Inc., formerly Hilton Hotels Corporation, is an American multinational hospitality company that manages and franchises a broad portfolio of hotels and resorts. Founded by Conrad Hilton in May 1919, the corporation is now led by Christopher J. Nassetta.