| Job Location | Qatar |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Advertising / MediaPlanning / PRCustomerService / Telecalling |
| Functional Area | Not Mentioned |
Customer Service & Social Media CoordinatorJob Location : Qatar:?Respond promptly and professionally to incoming calls, emails, and messages from customers, providing accurate information and guidance.?Support team leaders in achieving organizational targets and performance goals.?Build and maintain strong client relationships, highlighting the benefits of working with our organization and fostering open and accessible communication.?Collaborate with trainers and training departments to keep employees informed about work ethics and current industry trends.?Develop and execute social media content plans consistent with our brand identity.?Create compelling, consistent content across all social media platforms, including writing and editing social media posts, enhancing customer engagement, and promoting campaigns.?Manage a medium to high volume of daily social media posts.?Engage with social media followers, responding to queries promptly.?Develop and oversee social influencer programs and participate in influencer events.?Utilize analytical tools such as Sprinklr or Sprout to monitor and evaluate our social media presence and performance.Job Details :?Proven 3-5 years? experience in customer service and social media management.?Strong communication and problem-solving skills.?Knowledge of social media platforms and content creation.?Fluent in English & Arabic is mandatory, Hindi/Urdu will be beneficial.
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