| Job Location | New Cairo, Cairo , Egypt |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Pharmaceutical |
| Functional Area | Not Mentioned |
- Deploy and support company?s wide multi-cluster and multi-site Avaya and Cisco CUCM VoIP infrastructure to ensure business continuity- Collect existing site call data flow to be analyzed and reported to concerned department- Design and configure Call Manager for each site to ensure smooth work flow- Deploy phones as per company Policy to ensure effective and quality communication between employees- Configure remote Cisco and Avaya Gateway (Dial Peers, Dial Plans) to provide reliable communications solution.- Configure analog gateways, VG224 and VG310 to ensure system sustainability- Configure Unity voice mailboxes to ensure and support business efficiency.- Design, testing, troubleshoot, and consulted on unified Communication Solutions.- Develop architecture plans for voice services and prepare appropriate budgets and specifications for projects to ensure using company resources effectively- Configured SRST (Survivable Remote Site Telephony) for remote site survivability on Cisco 2900/4300 Gateways to ensure business continuity.- Modify route patterns to support external mask and setup call center agent IP phones with auto-answer based on company policies- Install CUCM12.x Publisher, join new Subscribers to the Cluster and integrate with existing cluster using SIP trunks for inter cluster calling.- Cooperate with vendors, clients, carriers and technical staff on VoIP implementation, optimization, security, ongoing management and troubleshoot infrastructure & Communications applications.- Develop all needed reports to be submitted to the direct manager.- Follow the instructions, requirements of the quality, safety and occupational health, the environment and road safety management system.- Perform any other assigned tasks as required by the direct manager within the same level of responsibility.
Keyskills :
Cisco Avaya
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