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IT Help Desk

1.00 to 3.00 Years   New Cairo, Cairo , Egypt   14 Feb, 2022
Alfa Medical Group
1 Jobs Openings
Job LocationNew Cairo, Cairo , Egypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryPharmaceutical Manufacturing; Medical & Healthcare Equipment
Functional AreaNot Mentioned

Job Description

  • Responding to client support queries.
  • Providing support in person, over the phone, or via remote access.
  • Diagnosing issues with computer software, peripherals, and hardware.
  • Running software diagnostic tools and physically inspecting hardware systems.
  • Talking to clients through basic problem-solving processes.
  • Providing basic computer training.
  • Installing and upgrading hardware and software systems.
  • Writing training manuals.
  • Following up with clients.
  • Completing support tickets.

Keyskills :

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