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Intermediate software implementer

2.00 to 4.00 Years   New Cairo, Cairo , Egypt   10 Sep, 2021
Job LocationNew Cairo, Cairo , Egypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Healthcare Services
Functional AreaNot Mentioned

Job Description

?????????Front line implementer to our clients by phone, email, and web conferencing.?????????Troubleshooting solutions to questions that arise in a timely manner.?????????Becoming an expert in our software and staying on top of new and changing features.?????????Working with the team to identify and solve potential product issues.?????????Ensuring customer satisfaction with our service.?????????Training customers on how to use the software.?????????Informing management of recurring problems or Clients at risk.?????????Offering suggestions to customers on how to implement the software in their practice.?????????Respond to database related queries and issues in a timely fashion.?????????Monitor database activities on daily basis to ensure the reliability and security of databases.

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