CVM Application Consultant

Job Description

Job descriptionÿPosition: CVM (Customer value management) Application ConsultantLocation: Cairo, EgyptDuration: 1 yearBill rate: EGPInterview: 1st round Online and second F2F.ÿIntroductionTeradata, the worlds leading data analytics company is looking for a CVM application consultant to join our Teradata Consulting team in Cairo, Egypt.The Application Consultant brings their technical and business knowledge about the campaign application and applies it to a specific customer. The Application Consultant will participate in the design, development, installation, implementation, and upgrade of the CVM applications. The Application Consultant provides leadership in utilizing a defined application methodology to be blended into the customer environment and get it fully integrated with various sources and channels. They must have the skills necessary to understand the overall data warehouse & cloud services.Key Areas of ResponsibilitiesªÿÿÿÿÿÿÿÿÿÿGather and analyze business requirements.ªÿÿÿÿÿÿÿÿÿÿSupport business users design and create CVM campaigns, and provide business and technical recommendations.ªÿÿÿÿÿÿÿÿÿÿDesign systems integration with campaign management solutions.ªÿÿÿÿÿÿÿÿÿÿDevelop project documentation.ªÿÿÿÿÿÿÿÿÿÿConfigure campaign applications to meet business requirements and needs.ªÿÿÿÿÿÿÿÿÿÿProvide guidance on campaign management solution design for any proposed enhancements.ªÿÿÿÿÿÿÿÿÿÿCreate SQL Views on application reporting foundation to serve business reports.ªÿÿÿÿÿÿÿÿÿÿProvide support to complex incidents related to the implemented business solutions.ªÿÿÿÿÿÿÿÿÿÿApply workaround fixes for failed jobs/engines.ªÿÿÿÿÿÿÿÿÿÿReview/fix/optimize any application object facing performance issue.ªÿÿÿÿÿÿÿÿÿÿInterface with global support team in-case for complex technical incidents related to the applications.ªÿÿÿÿÿÿÿÿÿÿAssist/Conduct User Acceptance Testing and presentations.ªÿÿÿÿÿÿÿÿÿÿAssist/Conduct business and technical training to customer.QualificationsCapabilitiesªÿÿÿÿÿÿÿÿÿÿGood knowledge with telecom or banking business.ªÿÿÿÿÿÿÿÿÿÿ2 years of relevant marketing experience, preferably working with CRM systems, data environments, and/or CVM/CRM areas.ªÿÿÿÿÿÿÿÿÿÿExcellent command of SQL.ªÿÿÿÿÿÿÿÿÿÿGood knowledge of Teradata architecture.ªÿÿÿÿÿÿÿÿÿÿHigh level understanding of ETL concepts.ªÿÿÿÿÿÿÿÿÿÿHigh level understanding of BI concepts.ªÿÿÿÿÿÿÿÿÿÿExcellent problem-solving skills.Consulting QualificationsªÿÿÿÿÿÿÿÿÿÿEye for detail and ability to communicate your thoughts and ideas across global teams.ªÿÿÿÿÿÿÿÿÿÿExcellent verbal and written communication skills.ªÿÿÿÿÿÿÿÿÿÿExcellent technical & business presentation skills.ªÿÿÿÿÿÿÿÿÿÿProfessional consulting background at the corporate level.ªÿÿÿÿÿÿÿÿÿÿCustomer obsession and experience with working with customers including requirement analysis and product support.Additional Desired SkillsªÿÿÿÿÿÿÿÿÿÿExperience and knowledge of Teradata products.ªÿÿÿÿÿÿÿÿÿÿJava or Groovy programming experience is an advantage.ªÿÿÿÿÿÿÿÿÿÿFamiliar with Linux command line.Necessary Job RequirementsªÿÿÿÿÿÿÿÿÿÿMust be based in Cairo, Egypt.ªÿÿÿÿÿÿÿÿÿÿMust be willing to work on-site with clients (Egyptian Government, Telecommunication Operators, and Banks) 100% of the time.ªÿÿÿÿÿÿÿÿÿÿFluent English speaker.

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