| Job Location | New Cairo, Cairo , Egypt |
| Education | Certification / diploma |
| Salary | $0 - $500 |
| Industry | Retail & Wholesale |
| Functional Area | Not Mentioned |
This is a one-month long paid internship. Candidates of all majors are welcome to apply.? Making the agreed upon number of outbound calls on a daily basis.? Referring all customer inquiries and complaints to the Customer Service Agents.? Researching required information using available resources.? Providing customers with the organization?s service and product information.? Processing the required forms and/or applications after every call.Identifying, escalating priority issues and reporting to the management.? Routing inbound calls to the appropriate resources.? Completing call notes and call reports as necessary and updating them in the CRM.? Recording details of comments, inquiries, complaints, and actions taken.Other duties as assigned.
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