Sales & Guest Relations

Job Description

?????????Manage and engaged with LOca members and aligns with the Loca Studios values and goals?????????Call, text and Social media chat with LoCa members and potential members?????????Meet and greet LoCa members and potential members at the reception desk?????????Solve guests problems in zingfit and checkout?????????Be fully aware of all type of classes provided at LoCa studios and all the selling features of LoCa stduios.?????????Full knowledge and experience in the Zingfit system.?????????Contact companies and creative agencies to sell the Studios Renting services?????????Collaborate with external stakeholders as companies, schools and salon to create sales deals by contact companies and closing companies deals.?????????Management of Sales data.?????????Ensure a high percentage of membership enrollments through communication with members, execution of sales strategies.?????????Manage and monitor E-Commerce online classes business to ensure scalability of Loca-studios??????????Establish a fun, safe, healthy, and community-focused culture that delivers high membersatisfaction and achieves maximum profitability ( guestology )?????????Resolve elevated Loca studios member concerns; conduct on-the-spot lessons learned toprevent them from reoccurring?????????Monitor Loca Studios brand and appearance and ensure that problems are resolved quickly at alltimes and deliver a clean, friendly and well-maintained environment?????????Ensure organization SOPs, programs and promotions are efficiently executed?????????Prepare reports and communications regarding Loca studios operations in a monthly bases to be shared with the foundersProvide direction to team on critical safety and security priorities.

Keyskills :