Greet customers, offer assistance and serve them in order to ensure their needs are met in a timely manner and in compliance with quality and customer service standards.
Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brands image and standards.
Provide exceptional customer service and perform up-selling, cross-selling, suggesting alternatives and following up on customers requests.
Review and analyze in store sales in order to Inform store Manager of unavailable and nonperforming products.
Merchandize products under the appropriate sections according to sales trends, date of release, and as per Management recommendations.
Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing loss risks and thefts by performing physical and electronic inventory check as required, reporting missing stock, incidents, suspicious activities.
Handle cash register and transactions with the customers in an effective and accurate manner as required.
Work on increasing conversion rates and customer average basket value.
