| Job Location | Manama, Bahrain |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other |
| Functional Area | Not Mentioned |
- Manages the day-to-day operation of the Room Service including mise-en-place and service during all shifts.- Keeps the F&B Manager updated with the guests? comments and requests.- Knows his product and specialties for a better service and always taking into consideration guests satisfaction.- Responsible for the administrative tasks of the Room Service concerning schedule, attendance and employee performance.- Controls on an on-going basis the level of Service standards. - Conducts training, coaching to ensure the appropriate staff productivity and efficiency.- Implements and controls the policies and regulations related to staff health and safety, Grooming, service and Hygiene.- Supervises, coordinates and directs the prompt, efficient and courteous service to ensure that standards are met.- Controls the stocks of all beverage, materials and equipments and ensures that service requirements are met.- Monitors and controls all operating equipment for the Room Service.- Maintains inventory control procedures.- Participates in all departmental meetings.- Responsible for maintaining the High standard of Food, Beverage & service competitive and to contribute to the hotels profitability.-To assist in exercising strict control on the departmental P&L, to achieve the budget revenue and profit.-To assure compliance with NOVOTEL and Local Governmental standards for receiving, handling and storage of all goods once in his areas of control.- Coordinate all stewarding issues related to Room Service.- Performs any other duties, which maybe allocated from time to time.
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