| Job Location | Manama, Bahrain |
| Education | High school or equivalent |
| Salary | $1,000 - $1,500 |
| Industry | Customer Service |
| Functional Area | Not Mentioned |
Job SummaryTo facilitate the VISA application process & handle front office & back office operations conducted at the respective Visa Application Centres (VACs)_Job Type / Category1. Document scrutiny and collection of applications for visa processing2. Handle customer/applicant queries personally or via email, telephone.3. Handle cash and bank related transactions if assigned and ensure 100% accuracy4. Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.5. Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.6. Maintain compliance to the standard operating procedures, manuals etc. without deviation in process7. Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.8. Encourage applicants to provide feedback on services provided and their overall experience at the application centre.9. Ensure that the entire process is completed within the mandated Turn Around TimeRequired Education, Skills and QualificationsEducation: Minimum: Pursuing Graduation ( Minimum 12 years of Formal Education) Additional: Graduate or global equivalentExperience: at least 12 months of experience preferably in Travel and Tourism or Service industry
Keyskills :
Customer Focus Customer Care
© 2023 HireeJobsGulf All Rights Reserved
