| Job Location | Manama, Bahrain |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other |
| Functional Area | Not Mentioned |
? Responsible for the organisation and the quality of services delivered to the customers for the Front Office department? Maintain good public relation with guests and customers.? Ensure close co-operation with other departments.? Maintain good public relation with guests and other Department.? Develop a spirit of application, service and creativity in the team.? Be aware of room status and also the competitors? status.? Maintain and improve quality service in Front office.? Ensure that the Front Office team welcomes the customer properly.? Be flexible to replace the colleagues in another department or in the other Accor Hotel Properties.? Ensure guests are attended quickly and any complaints handled tactfully and diplomatically.? Receive and deal with verbal complaints. Escalate to the Asst FOM when necessary.? Ensure that there is compliance to all work legislation in the department.? Assist in all Front of the House tasks.? Inspect rooms to ensure standards and quality.? Ensure the settlement of the Master folio opened for any travel agent or event inside the Hotel.? Perform miscellaneous job-related duties as assigned.
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