hireejobsgulf
Register for Job

Front Desk/Patient Coordinator

1.00 to 10.00 Years   Manama, Bahrain   12 Aug, 2022
Dr. Basem Ashoor Medical Center
1 Jobs Openings
Job LocationManama, Bahrain
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Please ensure to complete all parts of the application and to answer all questions. If the application is incomplete, it will not be considered.Job Responsibilities:

  • Is responsible for answering phone calls and taking phone messages.
  • Greets patients and visitors upon arrival to the medical center in a polite and friendly manner, and assists them with any requests.
  • Schedules and confirms appointments daily.
  • Sends the instructions to all patients before and after any treatment.
  • Is responsible for educating patients and their families on various treatments and procedures.
  • Sends welcoming and thank you messages to all patients.
  • Assists patients with referral to other doctors.
  • Receives payment from the patients.
  • Ensures to smoothly move the patients through the intake and checkout process.
  • Maintains office records and files, and ensures to scan the files of each patient and enter their information in the system.
  • Gives the patient a form to be filled up and answers all of their questions promptly.
  • In charge of dealing with correspondence, reports, memos, and forms as directed by the practice manager and medical directors.
  • Is responsible for referring any complaints or suggestions to the practice manager or medical directors.
  • Interacts with the accountant with regards to daily patient billing.
  • Maintains the neatness of the front desk area.
  • Maintains confidentiality of the information relating to patient and their families, as well as coworkers and the medical center?s policies and strategies.
Qualifications Required:
  • H.S. graduate
  • Bachelor?s degree is preferred
  • Previous experience in customer services field
  • 1-3 years of experience in a similar position
  • Highly proficient in both Arabic and English
Skills Required:
  • Strong communication skills
  • Good organizational skills
  • Computer skills
  • Neat and friendly appearance
  • Teamwork skills
  • Innovation and motivation

Keyskills :

APPLY NOW

Related Jobs

© 2023 HireeJobsGulf All Rights Reserved