Cards Development Manager

Job Description

Description Zain Bahrain is actively recruiting for its Fintech Subsidiary. The Credit Card Manager will be responsible for the introduction and growth of the credit card product offered by the fintech microfinancing company. The role will involve building a business case, analyzing costs, forecasting card issuances, working with service providers to resolve customer issues, exploring ancillary products, investigating loyalty programs, and implementing strategies to increase credit card usage and penetration. The Credit Card Manager will play a key role in driving the success of the credit card product offered and meeting the goals and objectives of the company.What Do You Need to Qualify

• Main Responsibilities & Duties:
• Introduce credit card product to the market and increase its popularity.
• Build and present a comprehensive business case for the credit card product
• Perform a comprehensive financial analysis to calculate the cost structure and establish the breakeven analysis for the credit card offering.
• Project and track the expected credit cards issued, as well as assess their ongoing performance
• Stay up-to-date on industry trends and regulatory requirements related to credit cards
• Research and explore ancillary products that can be associated with the companys credit cards
• Investigate loyalty programs that can be introduced to enhance customer experience and retain their loyalty
• Develop and implement strategies to increase credit card usage and penetration
• Monitor and analyze the performance of the credit card portfolio to identify areas of improvement
• Work with service providers to resolve any customer issues related to credit cards
• Foster relationships with key stakeholders such as service providers and merchants
• Collaborate with internal departments such as marketing, risk management, and customer service to ensure seamless delivery of credit card services
• Develop and maintain effective partnerships with key merchants and vendors to increase credit card usage and acceptance
• Create and implement customer engagement and retention programs to increase customer loyalty and satisfaction
• Collaborate with internal teams to ensure proper training and support are provided to employees handling credit card services
• Ensure compliance with all relevant laws, regulations, and company policies related to credit card operations.
• Qualifications & Experience:
• Bachelors degree in finance, business, or related field
• A minimum of 5 years of experience in the banking industry with a focus on credit cards
• Strong analytical and financial modeling skills
• Experience in the credit card industry is a plus
• Excellent interpersonal and communication skills
• Ability to work independently and meet deadlines
• Strong leadership and team management skills
• Ability to develop and deliver presentations to a variety of audiences
• Strong problem-solving and decision-making skills
• Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously
• Knowledge of credit card processing systems and technologies
• Proven track record of successfully managing and growing a credit card portfolio
• Strong negotiation and relationship building skills
• Experience with data analysis and interpretation
• Strong project management skills
• Knowledge of credit card industry trends and best practices.

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