hireejobsgulf

Customer Service

5.00 to 10.00 Years   Jeddah, Saudi Arabia   01 Aug, 2019
Job LocationJeddah, Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryHeavy Industry & Metallurgy
Functional AreaNot Mentioned

Job Description

A customer-oriented service representative to act and provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.??Effectively manage incoming calls?Generate sales leads.?Identify and assess customers? needs to achieve satisfaction.?Interactive communication?Provide accurate, valid and complete information?Meet personal/team sales targets and call handling quotas?Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.?Keep records of customer interactions, process customer accounts and file documents?Follow communication procedures, guidelines and policies

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