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Supervisor Riders

2.00 to 4.00 Years   Gulf , Kuwait City   03 May, 2023
Talabat
Job LocationGulf , Kuwait City
EducationNot Mentioned
SalaryNot Mentioned
IndustryInternet /E-commerce
Functional AreaNot Mentioned

Job Description

Whats On Your Plate

  • Work closely with the assigned 3PL(s) as an Account.
  • Communicate on a daily basis with the assigned 3PLs for riders performance. Work closely with the 3PL supervisors to improve the performance of the riders.
  • Highlight the poor performing riders to the assigned 3PL supervisor.
  • Making sure that proper training is given periodically to the assigned 3PLs riders. Work closely with the 3PL supervisor to participate in the training process.
  • Distribute the tasks to Team Leads & fleet coordinators and follow up on progress.
  • Report any difficulties the 3PLs are facing that prevents them from performing well.
  • Support the City Manager in improving the city/zone performance by communicating with the riders, supervisors or owners of the assigned 3PLs.
  • Review the quality surveys and communicate with the 3PLs for riders compliance.
  • Keep a training record and work closely with training team in providing refresher training with the up-to-date training material.
  • Any other tasks as requested by the line manager.
What Did We Order
  • Diploma or Bachelors degree in logistics or any other related field.
  • 2-4 Years of full-time experience in managing/supervising team (preferred with couriers/driver supervision)
  • Flexibility
  • KPIs and result-focused
  • Ability to work under pressure
  • Fluent in one or more of these languages: Arabic, English, Urdu & Hindi
  • Communication skills (Written and Verbal)
  • Training experience is a plus.

Keyskills :

About Company

Talabat (Arabic: طلبات, Ṭalabāt) is an online food ordering company founded in Kuwait in 2004. As of April 2021, Talabat operates in Kuwait, Saudi Arabia, Bahrain, the United Arab Emirates, Oman, Qatar, Jordan, Egypt, and Iraq. A subsidiary of Delivery Hero since 2016, Talabat became the largest online food ordering company in the Middle East.

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