| Job Location | Gulf , Kuwait City |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Internet /E-commerce |
| Functional Area | Not Mentioned |
The City Manager will be managing the overall logistics of multiple cities across the country, leading on-demand delivery operations and maintaining excellent customer experience 24/7. This role will be taking ownership of staffing, service levels, and communication with stakeholders, as well as monitoring, measuring and improving compliance and performance of riders/partners.Whats On Your Plate. Oversee all daily logistics-related operations. Direct, optimize, and coordinate full order cycle. Lead communication with external suppliers. Supervise and coach multiple rider managers and rider trainers. Oversee and ensure restaurant onboarding and training. Set up SOPs, policies, and tools for safety/compliance of riders and partners. Help with the coordination of marketing campaigns and activities across all brand entities. Coordinate with country logistics head on operational zone setup and special projects. Responsible for the countrys rider experience and satisfaction score. Provide weekly updates to country management on projects and performance progressWhat Did We Order. Bachelors Degree, MBA is a plus. 5-8 years of experience in food/grocery tech industry is highly preferred. Extensive experience in Data Analytics. Strong communication skills, both written and verbal. Urdu is a must Arabic is a plus.. People management skills: Experience in managing a bigger group of people. Stakeholder management skills: Experience in dealing with cross-cultural team members and cross-functional teams. Ability to analyze data and derive insights from comprehensive data reports. Ability to deal with ambiguity, work under pressure, and handle stress
Keyskills :
Talabat (Arabic: طلبات, Ṭalabāt) is an online food ordering company founded in Kuwait in 2004. As of April 2021, Talabat operates in Kuwait, Saudi Arabia, Bahrain, the United Arab Emirates, Oman, Qatar, Jordan, Egypt, and Iraq. A subsidiary of Delivery Hero since 2016, Talabat became the largest online food ordering company in the Middle East.
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