POS & Franchise Operation Manager

Job Description

Number of Positions1Experience5-10 years of work experience in relevant field.EducationBachelor in Business Administration or related field.LocationErbilSummaryManage, plan, control the operational activities and projects of POS & Franchise unitKey ResponsibilitiesOperations:- Prepare POS operations action plans & control the implementation.- Set POS operations unit objectives and monitor team performance.- Distribute, monitor and control marketing materials on monthly bases.- Distribute, monitor and control promotional items on monthly bases.- Prepare, analyze POS & Franchise daily, monthly and yearly statistics and reports.- Prepare new business requirements and changes needed for existing & new systems.- Monitor POS and Franchise Unit productivity, effectiveness and quality of work produced.?- Ensure timely and accurate reporting of POS and Franchise unit objectives & achievements.- Execute site visits to Korek and Franchise POSs on regular basis.- Scheduling, budgeting and support POS unit to prepare and manage POS events.- Ensure that the CVM (Customer Visit Management) is implemented in all POSs and machines used properly according to company rules and regulations.- Manage POS stationary stock and stationary orders.- Ensure that all POSs systems are working properly, coordinate with the related technical teams in case of any technical issue.Team Evaluation and KPIs:- Evaluate staff performance and attendance.- POS employees daily KPI analyzing & monitoring.- Monthly reporting of evaluation results with POS & Franchise management and follow up with the actions.Projects:- Set project plans for all POS and Franchise projects.- Monitor the execution of POS and Franchise projects according to the set project time plans.- Coordinate with all the internal and external project stakeholders.- Coordinate with commercial project management during all stages of project implementation.Stock Management:- Manage and control POS stock according to processes.- Ensure that all POSs are always provided with sufficient stock and manage stock orders.- Ensure that the physical stock is always similar to the system stock and finance records by running periodical -stock inventories.Cash Management:- Manage and control POS balances according to the processes.- Manage the process of monthly POS balance confirmation run by Finance Department to make sure that all POS balances are recorded accurately.- Follow up with the process of cash collection by the cash controllers as per the process.- Follow up with the process of cash delivery to Finance Department as per the processes.Franchise Unit:- Ensure that all Franchise POSs are delivering the same level of service as Korek POSs.- Ensure that all Franchise POSs are managed properly by the main dealers in coordination with Franchise Manager.- Ensure that the? company Franchise targets are achieved.- Manage the evaluation of Franchise Shops and teams in coordination with Franchise Manager.CompetenciesKnowledge of organizational effectiveness and operations management.Excellent managerial skills.Excellent presentation, communication and negotiation skills.Excellent planning and organizing skills.Excellent analytical skills.Excellent communication skills.Good computer skills MS offices.LanguageArabic (required)Kurdish (required)English (required)

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