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Service Desk Analyst

5.00 to 10.00 Years   Dubai,UnitedArabEmirates   13 Dec, 2022
Job LocationDubai,UnitedArabEmirates
EducationGraduate;PostGraduate;EngineeringGraduates/PG
SalaryNot Mentioned
IndustryIT-Hardware
Functional AreaNot Mentioned

Job Description

Service Desk AnalystJob Location : DubaiRequirements :?5 years work experience in a first level IT Help Desk role.?Experience in relevant Microsoft technologies, including Active Directory, outlook, mobile?devices, VPN technologies?Experience in Banking Applications and Microsoft platforms (Preferred)?PC repair and troubleshooting skills, Microsoft related certification is preferred.?Service oriented mentality with a strong customer focus.?Expertise in End user technologies?Strong understanding on the technical aspects of mobile devices.?Familiar with data transfers from IOS to Android and vice versa.?Strong understanding of Avaya and Polycom functionalities.?Familiar with latest EUS devices/platforms in the market.?Ability to troubleshoot complex hardware and software issues.

Keyskills :
FamiliarwithlatestEUSdevices/platformsinthemarket

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