Lead Generation and Customer Acquisition: Continuously identify and qualify high value leads for ICT products and services, targeting key enterprise accounts. Maintain a minimum of [number] qualified leads per quarter, contributing directly to the sales pipeline and ensuring
consistent business growth.
Relationship Management: Develop and manage strategic relationships with high-value clients across sectors like
telecom, government, and retail. Regularly engage with clients to review solutions, ensuring a minimum customer retention rate of 85% and consistently high customer satisfaction scores.
Solution Tailoring and Presentation: Assess client requirements and demonstrate how our ICT products and services provide valuable solutions, clearly articulating their features, benefits, and competitive advantages.
Proposal and Contract Management: Efficiently prepare and deliver proposals, quotes, and contracts. Skillfully negotiate terms to close deals while ensuring alignment with client expectations and company standards.
Sales Execution and Follow-Up: Actively follow up with clients to close sales promptly and manage the timely delivery and installation of ICT products and services.
Customer Support and Issue Resolution: Provide comprehensive after-sales support, promptly addressing client issues or complaints to ensure satisfaction and service excellence.
Performance Monitoring and Reporting: Regularly track and report sales metrics, including lead conversion, customer acquisition costs, and account profitability, with a focus on refining sales strategies to meet quarterly and annual sales targets.
Collaboration and Coordination: Work closely with procurement, marketing, and finance internal teams to enhance sales operations and achieve seamless execution.
Professional Development and Industry Engagement: To maintain a competitive edge and stay abreast of the latest developments and innovations in the ICT industry by participating in relevant events and training.
