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Reservations Supervisor

5.00 to 10.00 Years   Dubai,UnitedArabEmirates   07 May, 2023
Job LocationDubai,UnitedArabEmirates
EducationGraduate
SalaryNot Mentioned
IndustryHospitality/Medicare/AccountManagement
Functional AreaNot Mentioned

Job Description

Reservations SupervisorJob Location : UAEResponsibilities :?Make daily weekly monthly reservation reports and statistics and ensure they are distributed to the respective departments.?Implement effective reservations strategies; set and amend selling strategies across all channels, and segments as directed by the direct report as applicable per-property level.?Monitor and report results of any incentive programs in place; responsible to make sure the integrity of the program is maintained, and that all requirements are followed.?Ensure all reservation enquires are professionally, and promptly handled within standard timelines and ensure that there is no loss of business.?Track Calls using standard call conversion sheets, reporting calls on daily, weekly, monthly basis and ensuring that calls are not lost resulting in lost business.?Conduct training to existing and new agents in the team to maintain and improve reservation selling skills.?Monitor and maximize revenues opportunities to achieve budgeted and forecasted transient revenue targetsJob requirements :?Minimum 5 years of relevant experience in the hospitality sector?Degree in Management, Business or similar field?Certifications in sales/reservations is a plus?Excellent English communication skills?Excellent time management and organizational skills with attention to detail

Keyskills :
SupervisoryExperience

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